The Cold Chain unit was qualified on site by FQS. They performed the Installation
Qualification (IQ), Operational Qualification (OQ) and the Performance Qualification (PQ).
The work was completed ahead of schedule with a very high standard. The report was well
presented and meeting all in-house and required regulatory requirements. Their
understanding of Data integrity was excellent with all ALCOA principles clear within all their
work, and CFR21 Part 11 compliant software was used. This qualification ensures our
business is complaint and ensures it meets our regulatory requirements and the equipment
runs efficiently and effectively.

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Store-All Logistics operates as a 3PL, for a number of large multinational Pharmaceutical Companies. Our Know Consignor status is an integral service which our customer’s rely on. Due to the nature of the process, it is of the utmost importance that our frontline staff, fully understand the critical nature of the processes they undertake & the regulation’s in relation to the Know Consignor status. although the previous Aviation Security training that has been carried out on-site, adequately covered us from a regulatory perspective, I didn’t feel that the course was tailored specifically to the tasks our frontline staff carry out & decided that an alternative approach was required. The training Irene & her FQS team delivered was very relevant to the audience and was delivered in a very easy and comprehendible way. This gave our staff a heightened awareness on the critical nature of the specific tasks they were completing. This training encouraged staff participation and interaction. Following the training, our staff were proactive in relation to security improvements, now that they fully understood the relevance of it to their workplace and their role. Ultimately, this means our business is fully compliant and our staff are aware and professionally trained to complete the job. This security training ensures our business not only meets our legal requirements, but also runs efficiently and effectively every day. I would have no hesitation in recommending FQS for Aviation Security Training to anyone in the industry.

Hugh McGovern, Warehouse Manager

Store-All Logistics
I worked with Irene Frisby of FQS Ltd during the days of Sanofi Aventis Waterford. Irene is
approachable and professional. If an issue ever arose, Irene investigated exhaustively and promptly suggested corrective and preventative measures which were always compliant, cost effective and achievable within specified timelines.

Her knowledge of legislation and requirements is excellent and her problem solving ability is highly innovative. I wish Irene and FQS every success in the future.

Marie O'Callaghan, QA Manager

Sanofi Aventis Waterford
‘FQS helps me manage the challenging workload of a large pharmaceutical facility on a flexible basis. Instead of hiring on a full time basis, I can bring in FQS at short notice during shutdowns or for project work as and when their support is required.

I’m very happy with FQS and the quality of their work, and our finance department is also satisfied because costs are being kept to a minimum’.

Quality Manager

Large Multinational Pharmaceutical Company
“FQS carried out mapping for us. Their work certainly ticked all the boxes and their standard of service and knowledge of legislation and requirements was excellent. Notably, FDA Reporting was provided in a tamper proof PDF format and CFR21 Part 11 compliant software was used.

Protocols and reports contained up to date relevant information meeting all the requirements of different regulatory authorities and were written in an easy read format. I found that reports were returned in a timely fashion and a logical reason was always provided for each logging position following the risk assessment of a location.

‘I would not hesitate in calling FQS with a compliance or temperature mapping query. FQS are reliable and always follow up punctually – I would recommend them without reservation’.”

Kevin O'Hara, Warehouse Manager

Following a thorough and critical compliance assessment carried out by FQS we were provided with practical and compliant recommendations that were tailored to the needs of our specific business.

With FQS you can expect an exceptional service and a high level of expert guidance which is delivered in a professional, efficient and personable manner’.

Sean Dunne, Managing Director

I have known and worked with Irene for the last 2.5 years. In this time we have formed a great working relationship based on close collaboration, knowledge sharing and a genuine colleague ship. She approaches situations with a smile and a can-do-attitude. As well as supporting our company as a contract RP Irene has contributed greatly to my learning development and has helped me to successfully become an RP.

Irene is happy not to only get involved in all aspects of the day to day management of QMS and associated processes and procedures but also to support brainstorming and other group activities and as such, she is well respected and looked upon as an integral part of the team.

She makes herself available and contactable at all times and always flexible to meet to discuss and work on issues whether early in the day or late in the evening. This has proven to be a great asset when trying to achieve tight timelines and implement urgent processes.

Irene’s vast knowledge and experience means that any company working with here can be assured that she will strive to maintain regulatory compliance and I therefore have no hesitation in recommending Irene and her services.

Mrs Maram Hameed